KM-Knowledge Management Approach to Business-MAA Assurance

MAA Assurance



Knowledge Management Approach to Business
Apply knowledge management approach to business in Malaysia by collecting a lesson learned and reapply through the development of franchise and agent program. This program was successfully implemented on the above organization.

Activities
-collecting lesson learned
-sharing the best practices
-replicate the processes in the business flow
-benchmarking the best technique and approach
-training using KM based approach