Knowledge Management Issues in Public Sector

[The Malaysian Environment] Apply to Any Organisation.

There are a number of key issues surrounding the implementation of KM in public sector. Beckman (1999) commented that there are some concerns among practitioners that KM might experience the same fate as past management paradigms such as artificial intelligence, business re-engineering and total quality management as problems and issues have to be resolved quickly enough before people loose interest.

What we should know before the idea of the implementations are:

1. measurement of the KM readiness in the organisation
2. study what is the knowledge management success factors in the organisation
3. find out what is the level of understanding on KM from Up to bottom and;
4. get the holistic view of the organisation behaviour

Someone might argue that the organisational profile, approach and practice, drivers and technology resources are the main factor or the contributor to the implementation and readiness, the answer is yes but, this is not all about the factor rether this is about the successful antecedent to the implementation itself.

Regards

-MZA-