The challenge of knowledge management can be best viewed as three-fold:
- the management of explicit knowledge using techniques such as those used in the discipline of information resources management;
- creating the environment in which people can develop and share knowledge; a common approach for this is that of “communities of practice”.
- the conversion of tacit knowledge to explicit knowledge
p/s: the issues of culture, leadership, infostructure, governance and etc will be add on to this...
Regards
-MZA-
Regards
-MZA-
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