The winners of the 2005 North American Most Admired Knowledge Enterprises (MAKE) study, conducted by Teleos in association with The KNOW Network, are (in alphabetical order): Buckman Laboratories, Dell, Fluor, General Electric, Google, Hewlett-Packard, IBM, McKinsey & Company, Microsoft, Raytheon, SAIC, Southwest Airlines and 3M.
A panel of North American Fortune Global 500 senior executives and internationally-recognized knowledge management and intellectual capital experts chose the 2005 North American MAKE Winners. The panel rated organizations founded and headquartered in North America against a framework of eight key knowledge performance dimensions which are the visible drivers of competitive advantage. The 2005 North American MAKE Winners have been recognized as leaders in:
Business leaders, analysts and investors constantly ask: "What are the economic and competitive advantages of pursuing a business strategy based on knowledge leadership?" Based on the findings of the 2005 North American MAKE study, the benefits are tangible and significant. One of the clearest metrics to demonstrate this fact is Total Shareholder Return (TSR). Last year, the TSR for the 2005 North American MAKE Winners was 35%, more than double that of the US Fortune 500 company median (15.5%).
Overall 2005 North American MAKE Winner - Raytheon
Raytheon is an industry leader in defense and government electronics, space, information technology, technical services, and business aviation and special mission aircraft. The company had 2004 annual sales of $20.2 billion and employs 80,000 people worldwide. Raytheon is managing corporate knowledge to achieve its stated 2005 goal of being "a customer focused company based on performance, relationships, and solutions."
Don Ronchi, Vice President, Raytheon Six Sigma, and Chief Learning Officer, said: "We are most grateful to be honored with the MAKE Award for 2005. Achieving first place among the sophisticated knowledge sharing companies in the world is wonderful recognition for our Knowledge Management Community of Practice and the thousands of Raytheon employees who have worked so hard over the last several years to ensure that any of the know-how that exists across our great company is available to the single employee who needs to tap into knowledge that will solve a customer's problem today."
The 2005 overall North American MAKE Winner is recognized for developing knowledge workers through senior management leadership (1st place), and transforming enterprise knowledge into shareholder value. Raytheon is a three-time North American MAKE Finalist and a two-time North American MAKE Winner (2004, 2005).
2005 North American MAKE Winners
The remaining 2005 North American MAKE Winners are (in alphabetical order):
Buckman Laboratories
Buckman Laboratories, located in Memphis, Tennessee, is a leading manufacturer of specialty chemicals for aqueous industrial systems. The company was founded in 1945 on its unique ability to create and manufacture innovative solutions to control the growth of microorganisms. Today the company provides complete specialty chemical solutions for the pulp and paper, water treatment, and leather markets. The company has annual sales of $429 million, produces 500 different products, and employs over 1,400 people working in more than 90 countries.
"We are pleased to receive the MAKE Award for 2005," said Kathy Buckman Gibson, Chairman of Buckman Laboratories. "Our continued success as a company is directly related to our ability to share knowledge throughout our organization and with our customers. To ensure customer satisfaction, we developed key business processes that focus on the creation and sharing of knowledge with our customers. These processes have allowed Buckman Laboratories to attain an unprecedented level of intimacy in our customer relationships, which has contributed to significant growth over the last couple of years."
Buckman is recognized in this year's North American MAKE study for its collaborative enterprise-wide knowledge sharing and organizational learning. Buckman Laboratories is a four-time North American MAKE Winner (including twice overall winner).
Dell
Michael Dell founded Dell in 1984 on a simple concept: selling computer systems directly to customers. With annual sales of $49.2 billion and employing over 57,000 people worldwide, Dell is now the world's leading computer systems provider. It designs, builds and customizes products and services "one at a time" to meet its customers' requirements. The company's global strategy is to be "the premier provider of products and services, including those that customers require to build their information technology and Internet infrastructures."
This 2005 North American MAKE Winner is recognized for its knowledge-based products/services/solutions (1st place), maximizing the value of the company's enterprise intellectual capital (1st place), and transforming enterprise knowledge into shareholder value (1st place). Dell is a three-time North American MAKE Winner.
Fluor
Fluor is one of the world's largest publicly owned engineering, procurement, construction and maintenance services organizations. Fluor's primary objective is to develop, execute and maintain projects on schedule, within budget, and with excellence. Fluor, with 2004 annual sales of $9.4 billion, maintains a network of offices in more than 25 countries across 6 continents.
Alan Boeckmann, Chairman and CEO, Fluor Corporation, said: "Fluor's ability to collaborate and execute global projects depends on sharing knowledge across Fluor's entire enterprise. We recognize knowledge sharing as a guiding principle of the Corporation and a key factor in the success of our projects. We are pleased that our efforts have been recognized as a MAKE Winner."
John McQuary, Vice President, Knowledge Management & Technology Strategies Organization, added: "A global company does not just mean you have offices around the globe. It means you collaborate and create knowledge and processes that are shared across the enterprise."
In this year's North American MAKE study, Fluor has been noted for maximizing the value of the company's enterprise intellectual capital, collaborative enterprise-wide knowledge sharing (1st place), and delivering value based on customer knowledge. Fluor is a two-time North American MAKE Finalist. This is the first time that the company has been recognized as a North American MAKE Winner.
regards
-MZA-
A panel of North American Fortune Global 500 senior executives and internationally-recognized knowledge management and intellectual capital experts chose the 2005 North American MAKE Winners. The panel rated organizations founded and headquartered in North America against a framework of eight key knowledge performance dimensions which are the visible drivers of competitive advantage. The 2005 North American MAKE Winners have been recognized as leaders in:
- creating a corporate knowledge-driven culture
- developing knowledge workers through senior management leadership
- delivering knowledge-based products/solutions
- maximizing enterprise intellectual capital
- creating an environment for collaborative knowledge sharing
- creating a learning organization
- delivering value based on customer knowledge
- transforming enterprise knowledge into shareholder value
Business leaders, analysts and investors constantly ask: "What are the economic and competitive advantages of pursuing a business strategy based on knowledge leadership?" Based on the findings of the 2005 North American MAKE study, the benefits are tangible and significant. One of the clearest metrics to demonstrate this fact is Total Shareholder Return (TSR). Last year, the TSR for the 2005 North American MAKE Winners was 35%, more than double that of the US Fortune 500 company median (15.5%).
Overall 2005 North American MAKE Winner - Raytheon
Raytheon is an industry leader in defense and government electronics, space, information technology, technical services, and business aviation and special mission aircraft. The company had 2004 annual sales of $20.2 billion and employs 80,000 people worldwide. Raytheon is managing corporate knowledge to achieve its stated 2005 goal of being "a customer focused company based on performance, relationships, and solutions."
Don Ronchi, Vice President, Raytheon Six Sigma, and Chief Learning Officer, said: "We are most grateful to be honored with the MAKE Award for 2005. Achieving first place among the sophisticated knowledge sharing companies in the world is wonderful recognition for our Knowledge Management Community of Practice and the thousands of Raytheon employees who have worked so hard over the last several years to ensure that any of the know-how that exists across our great company is available to the single employee who needs to tap into knowledge that will solve a customer's problem today."
The 2005 overall North American MAKE Winner is recognized for developing knowledge workers through senior management leadership (1st place), and transforming enterprise knowledge into shareholder value. Raytheon is a three-time North American MAKE Finalist and a two-time North American MAKE Winner (2004, 2005).
2005 North American MAKE Winners
The remaining 2005 North American MAKE Winners are (in alphabetical order):
Buckman Laboratories
Buckman Laboratories, located in Memphis, Tennessee, is a leading manufacturer of specialty chemicals for aqueous industrial systems. The company was founded in 1945 on its unique ability to create and manufacture innovative solutions to control the growth of microorganisms. Today the company provides complete specialty chemical solutions for the pulp and paper, water treatment, and leather markets. The company has annual sales of $429 million, produces 500 different products, and employs over 1,400 people working in more than 90 countries.
"We are pleased to receive the MAKE Award for 2005," said Kathy Buckman Gibson, Chairman of Buckman Laboratories. "Our continued success as a company is directly related to our ability to share knowledge throughout our organization and with our customers. To ensure customer satisfaction, we developed key business processes that focus on the creation and sharing of knowledge with our customers. These processes have allowed Buckman Laboratories to attain an unprecedented level of intimacy in our customer relationships, which has contributed to significant growth over the last couple of years."
Buckman is recognized in this year's North American MAKE study for its collaborative enterprise-wide knowledge sharing and organizational learning. Buckman Laboratories is a four-time North American MAKE Winner (including twice overall winner).
Dell
Michael Dell founded Dell in 1984 on a simple concept: selling computer systems directly to customers. With annual sales of $49.2 billion and employing over 57,000 people worldwide, Dell is now the world's leading computer systems provider. It designs, builds and customizes products and services "one at a time" to meet its customers' requirements. The company's global strategy is to be "the premier provider of products and services, including those that customers require to build their information technology and Internet infrastructures."
This 2005 North American MAKE Winner is recognized for its knowledge-based products/services/solutions (1st place), maximizing the value of the company's enterprise intellectual capital (1st place), and transforming enterprise knowledge into shareholder value (1st place). Dell is a three-time North American MAKE Winner.
Fluor
Fluor is one of the world's largest publicly owned engineering, procurement, construction and maintenance services organizations. Fluor's primary objective is to develop, execute and maintain projects on schedule, within budget, and with excellence. Fluor, with 2004 annual sales of $9.4 billion, maintains a network of offices in more than 25 countries across 6 continents.
Alan Boeckmann, Chairman and CEO, Fluor Corporation, said: "Fluor's ability to collaborate and execute global projects depends on sharing knowledge across Fluor's entire enterprise. We recognize knowledge sharing as a guiding principle of the Corporation and a key factor in the success of our projects. We are pleased that our efforts have been recognized as a MAKE Winner."
John McQuary, Vice President, Knowledge Management & Technology Strategies Organization, added: "A global company does not just mean you have offices around the globe. It means you collaborate and create knowledge and processes that are shared across the enterprise."
In this year's North American MAKE study, Fluor has been noted for maximizing the value of the company's enterprise intellectual capital, collaborative enterprise-wide knowledge sharing (1st place), and delivering value based on customer knowledge. Fluor is a two-time North American MAKE Finalist. This is the first time that the company has been recognized as a North American MAKE Winner.
regards
-MZA-
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