Team Building-MARA

Date: 16,17,18 May 2012: Programme: Team Building Venue: Commenwealth Park Forest, Rawang 100 Balls Team Performance The Contractor Participants Comments emphasize on: -manging conflict at work -team collaboration and trust -team creative and performance -effective communication -teamwork and leadershi...

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Customer Service and Complaint Handling

Date:21,22,23 May 2012 Programme:Customer Service and Complaint Handling' Venue: [Lembaga Kemajuan Ikan Malaysia] Camar Laut Banting. emphasize on: -customer service concepts -the qualities of customer service professional -developing a 'L.E.G.E.N.D.A.R.Y' service -handling complaint [L.A.S.T] technique -Handling Difficult Customers [NLP] technique -social media in customer service Link1: Here ...

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'Corporate Communication and Media for Education Leaders'

trainingandcoaching's photostream on Flickr.Date: 9,10,11 May 2012Programme: 'Corporate Communication 'Corporate Communication and Media for Education Leaders'Venue: Hotel Putra Kuala LumpurLinks:emphasize on:-corporate communication strategies-public realtions and media-social media in corporate communicat...

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trainingandcoaching's photostream

trainingandcoaching's photostream on Flickr.Date: 16,17,18 May 2012: Programme: Team BuildingVenue: Commenwealth Park Forest, RawangLinks:http://www.flickr.com/photos/trainingandcoaching/emphasize on:-manging conflict at work-team collaboration and trust-team creative and performance-effective communication-teamwork and leaders...

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