Knowledge Management [The Concept and Understanding] 1. Basic Concept -what is knowledge -evolution of knowledge -types of knowledge -information become konwledge 2. Knowledege Management -definition of knowledge management-issues of knowledge management -goals of knowledge management -knowledge asset 3. Knowledge Sharing -repository in organisation -concept of knowledge sharing -conversion of knwoledge -knowledge coversion model 4. Knowledge...

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Customer Relationship Management

Workshop Title: Customer Relationship Management Customer: Business Owner from Cyberview Date: 17-18 April 2013 Day 1: CRM-Understanding CRM Business Model The Process- Marketing + Sales + Customer Service Day 2: Customer Service Service Delivery CRM and ICT Download Materials: Here View Training Pictures ( Day1): Here View Training Pictures (Day 2): H...

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Brain Power and Creative Thinking

The Programme -Revealing subconscious mind -The real case study -Fact of the brain -Function of the brain -Activation of subconscious mind -Left brain and right brain (LB & |RB) -LB and RB exercise 1-mental project -LB and RB exercise 1-spinning girl -The 'SECRET' of the mind-brain power -Subconscious mind exercise-who am i -Creativity-what and how -creativity presentation-smartphone -creative technique: 'distributed box'® -creative issues...

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E-Learning Development Using PowerPoint

E-Learning & E-Content Using PowerPoint Kuala Lumpur | 16 dan 17 March 2013 | Download Brochure Trainer: Megat Zainurul Anuar bin Megat Johari Pra Syarat:Telah Mengikuti Kursus 'PowerPoint and Presentation Skills for Trainer' Anda akan didedahkan: Teknik Pembangunan E-Learning Menggunakan PowerPoint Pembangunan Kandungan 'Non-Linear' Bagi PowerPoint Model Pembangunan Kandungan E-Learning (ADDIE Model) Pembangunan E-Learning Berdasarkan Standard...

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PowerPoint and Presentation Skills for Trainer

PowerPoint & Presentation Skills for Trainer Kuala Lumpur | 23 dan 24 March 2013 | Download Brochure Trainer: Megat & Akmal (Certified Trainer) Anda akan didedahkan dengan 10 perkara: Teknik Psikologi Bagaimana Mengetahui Kekuatan Diri: Anda dan Peserta Teknik Bagaimana Melibatkan 'Engagement'Peserta Dengan Menggunakan Teknik NLP dan EPL Rahsia Pukau Bahasa Badan Teknik Pantas Bagaimanaana Membina Keyakinan Diri Model Penyampaian Ilmu...

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