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Saturday, November 10, 2012
Team Building KPDNKK 6-9 Nov 2012 Primula Beach Hotel Terengganu
Day 1
Ice Breaking and Team Forming
MBTI Assessment by Certified MBTI Trainer
Team Leadership
Day 2
Team Championship:
-100 Ball
-Home Run
Conflict Management
-Black and White, It's Your Choice
Filem Festival 2012
Day 3
Team Championship:
-Super Soccer
-Power of Fizik and Balance Technique
Reflect and Recall
Saturday, November 3, 2012
Peluang Praktikal, Berniaga dan Belajar di PakarPC
SHAH ALAM - Pakar PC menerusi Xpert Synergy Sdn Bhd menawarkan kursus intensif berkaitan teknik membaiki dan memasang komputer dalam tempoh singkat bagi golongan belia.
Pengarah Xpert Synergy Sdn Bhd, Megat Zainurul Anuar Megat Johari berkata, berkonsepkan membaik pulih komputer secara bergerak, syarikat yakin dapat membantu belia kurang bernasib memulakan perniagaan. Menurutnya, inisiatif itu menjadi platform belia berjaya dalam bidang perniagaan khususnya mereka yang masih belum bekerja.
"Selain diberikan sijil, belia yang telah menguasai kemahiran ini berpeluang memulakan perniagaan sendiri atau bekerja bersama Pakar PC."Sehingga kini, Pakar PC berjaya melahirkan tiga usahawan menerusi program dan pelan yang disediakan," katanya kepada Sinar Harian.Megat berkata, fokus syarikat adalah membantu belia yang masih tidak mempunyai kerja tetap dan berjaya menjadi usahawan. Menurutnya, Pakar PC beroperasi di sekitar Lembah Klang dan menawarkan pelbagai perkhidmatan seperti membaiki, memasang dan memasukkan perisian komputer."Syarikat turut menerima tempahan membaiki alat elektronik. Untuk keterangan lanjut, boleh melayari Facebook ThepakarPC atau menghubungi talian 1-800-88-7508," katanya.
Ref: http://www.sinarharian.com.my/bisnes/pakar-pc-bantu-belia-cipta-kejayaan-1.100325Ref: Akhbar Sinar-3 Nov 2012 - Muka Surat 57
Thursday, November 1, 2012
Project Management for Entrepreneur
Project Management for Entrepreneur
Progarm Peningkatan Pengurusan Perniagaan (Practical, Project Management for SME)
Tarikh: 30 Oktober - 2 Nov 2012
Tempat: Pusat Latihan Ria Sea View
Day 1
Registration, Briefing and Highlight
MBTI
Day 2
NLP and You
-Understand Body Language
-How to Influence People
-How to detect liar
Project Management-Project Overview Discussion
Project Management Framework
Triple Constrain
Project Kick-Off Meetings
-Project Feasibility Study
-Project Charter
Day 3
Project Stakheloder Analysis
-Participation Analysis
-Responsibility Matrix
-Control Point
Work Breakdown Structure
Network Diagram
Day 4
Project Closing
Project Group Presentation
Reflect and Recall
Project

Sunday, October 21, 2012
100 Kegunaan Stokin
100 Kegunaan Stokin
Day 1: The Basic
-function of the brain
-creative thinking
-lateral thinking
-logical thinking
-critical thinking
-divergent thinking
-convergent thinking
-problem solving
-innovation
Day 2: The Creativity, Innovation & Problem Solving
- Spark Your Creativity 'Home Sweet Home'
- Using Creative Tools ' TESCO Trolly'
- Understanding Innovation - Acid Test
- Problem Solving and 'Root Cause'
+ understand the concept of feedback and feedforward
+ understand the root couse
Day 3: Idea Generation
- Differentiate between Fact and Trick
- Challenge Your Brain (100 ideas)
-Brainstorming at (Individual level, small group level and big group level)
-The Thinking Toolbox
+Edward De Bono 6 Thinking Hat
+Brain Circle
+Ishikawa Diagram
+SCAMPER
+PPCO
+Divergent and Convergent
+Problem Breakdown Structure
+Webbing (How and What)
- Bloom Taxonomy
100 Kegunaan Stokin
Dari bengkel: Strategic Thinking and Problem Solving, 19-21 Oktober 2012- Kumpulan Farmasi Jabatan Kesihatan Negeri Selangor
Ref:http://www.scribd.com/doc/110680446
Ref:http://trainingandcoaching.blogspot.com
FB:www.facebook.com/trainingandcoaching
Photobucket:http://s740.photobucket.com/albums/xx47/trainingandcoaching/Facebook/Strategic%20Thinking%20and%20Problem%20Solving/
Bengkel: Strategik Thinking and Problem Solving
Tarikh: 19-21 Oktober 2012
Tempat: Hotel Seri Malaysia Bagan Lalang
Peserta: Perkhidmatan Farmasi Jabatan Kesihatan Negeri Selangor
Day 1: The Basic
-function of the brain
-creative thinking
-lateral thinking
-logical thinking
-critical thinking
-divergent thinking
-convergent thinking
-problem solving
-innovation
Day 2: The Creativity, Innovation & Problem Solving
- Spark Your Creativity 'Home Sweet Home'
- Using Creative Tools ' TESCO Trolly'
- Understanding Innovation - Acid Test
- Problem Solving and 'Root Cause'
+ understand the concept of feedback and feedforward
+ understand the root couse
Day 3: Idea Generation
- Differentiate between Fact and Trick
- Challenge Your Brain (100 ideas)
-Brainstorming at (Individual level, small group level and big group level)
-The Thinking Toolbox
+Edward De Bono 6 Thinking Hat
+Brain Circle
+Ishikawa Diagram
+SCAMPER
+PPCO
+Divergent and Convergent
+Problem Breakdown Structure
+Webbing (How and What)
- Bloom Taxonomy
100 Kegunaan Stokin
Dari bengkel: Strategic Thinking and Problem Solving, 19-21 Oktober 2012- Kumpulan Farmasi Jabatan Kesihatan Negeri Selangor
Ref:http://www.scribd.com/doc/110680446
Ref:http://trainingandcoaching.blogspot.com
FB:www.facebook.com/trainingandcoaching
Photobucket:http://s740.photobucket.com/albums/xx47/trainingandcoaching/Facebook/Strategic%20Thinking%20and%20Problem%20Solving/
Monday, October 15, 2012
Why your computer running slow? and how to know what process is running on your hard drive
Option : how to use other software to killing your process in computer
Your computer responds slowly as the process overloads the physical limitations of your drive. What are you to do? How stop the process that is killing your drive. There are two methods and tools that you can use to identify the process.
Method 1 :
Step 1 : Click on the Start Button and key in perfmon.exe , press Enter. The windows will be pop up.
Step 2 : On the overview screen click Open Resource Monitor, window will be pop up.
Step 3 : Click on the Disk section. You can see a list of all processes and the files are writing or reading from your drives.
Step 4 : Click on the Read, You can see sort all disk operations to identify which process and file is currently using the disk the most high
Method 2 :
Step 1 : Download process exploxer here
Step 2 : Open folder and click Run
Step 3 : You want to killing the process and identify in your hard driver and see what the process with the higher numbers
NOTE : Make sure you does not delete Software from windows
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Your computer responds slowly as the process overloads the physical limitations of your drive. What are you to do? How stop the process that is killing your drive. There are two methods and tools that you can use to identify the process.
Method 1 :
Step 1 : Click on the Start Button and key in perfmon.exe , press Enter. The windows will be pop up.
Step 3 : Click on the Disk section. You can see a list of all processes and the files are writing or reading from your drives.
Step 4 : Click on the Read, You can see sort all disk operations to identify which process and file is currently using the disk the most high
Method 2 :
Step 1 : Download process exploxer here
Step 2 : Open folder and click Run
Step 3 : You want to killing the process and identify in your hard driver and see what the process with the higher numbers
NOTE : Make sure you does not delete Software from windows
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Friday, October 12, 2012
Create a System Repair/Recovery Disc
New in Windows 7 is the ability to create a system repair CD that will help you recover your computer from serious errors preventing windows from starting up.
If you have a Windows 7 installation disc, that doubles as a repair disc so you don’t need another. This article is only useful for users that have Windows 7 pre-installed and did not receive the installation media with their computer.
- Creating the disc is very simple. Just click on the start button and type in recdisc.exe and press Enter.
- Once started, put in a CD-R or CD-RW into your burner and click Start Burning

No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
How long will Microsoft support Windows 7?
Mr Redzuan(Pakar Pc's Customer) asked when Microsoft will stop supporting Windows 7. "Some say the end date is 2015, others say…2020. So what's the right answer?"
"Well, thank you," you're probably saying. "That's as clear as a new industry acronym."
Let Pakar PC explain:
Through January 12, 2015, Microsoft will provide the same complete support you have today. You'll receive both security and non-security updates. Your warranty claims will be considered and possibly honored. If your license came with no-charge incident support (yes, it exists), you'll continue to receive it. Microsoft may even add features and change the design (but not, I hope, removing the Start menu).
But in 2015, Windows 7 will go onto extended support, which just covers the basics. You'll still receive free security updates, but non-security-related hotfixes will only be available on a paid subscription--and you'll have to start the subscription before April 15, 2015 (if you live in the USA, that's a date with unpleasant associations in any year). There will be no free support, Microsoft won't honor warranty claims, and the company will not add new features.
By the way, XP's mainstream support ended on April 14, 2009; Vista's ended on April 12 of this year. So if you're satisfied with the support you're getting on this operating systems, you probably won't have much to worry about with Windows 7 for another seven years.
For what it's worth, XP's extended support ends on April 8, 2014. Vista's will end on on April 11, 2017.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Thursday, October 11, 2012
How to burn ISO images to CDs or DVDs in Windows 7 without software
What is ISO
An ISO image (International Organization for Standardization) is an archive file (also known as a disk image) of an optical disc, composed of the data contents of every written sector of an optical disc, including the optical disc file system.[1] ISO images can be created from optical discs or from a collection of files by image creation software; images can be used to write optical discs. Software distributed on bootable discs is often available for download in ISO image format, and used to write a CD or DVD. ISO image files often have a file extension of .iso.
How to Burn to ISO
Just double-click the ISO image, choose the drive with the blank disc, click Burn and watch as your disc is created.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
An ISO image (International Organization for Standardization) is an archive file (also known as a disk image) of an optical disc, composed of the data contents of every written sector of an optical disc, including the optical disc file system.[1] ISO images can be created from optical discs or from a collection of files by image creation software; images can be used to write optical discs. Software distributed on bootable discs is often available for download in ISO image format, and used to write a CD or DVD. ISO image files often have a file extension of .iso.
How to Burn to ISO
Just double-click the ISO image, choose the drive with the blank disc, click Burn and watch as your disc is created.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Tuesday, October 9, 2012
How to Solve Site Security Certificate Expired in Browser
There were two cause for this:
1. If it's caused by bugs or hijackers. you can use software to solve it.
2. It can also caused by 'weak computer battery that has adjusted your computer time somewhere in the future.
Symptom: If the date and time is adjusted to the different zone (i.e to the future)
notes:
date & time : ok - cause by hijackers
date & time : changes - cause by bugs or;
date & time : changes - battery
Question: How to solve this ?
Answer: Adjust your time and date to the current date (as sample below)
SSL did not permit to enter https://gmail.com (ssl site)
Time has been adjusted by 'bugs' somewhere to the future
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
1. If it's caused by bugs or hijackers. you can use software to solve it.
2. It can also caused by 'weak computer battery that has adjusted your computer time somewhere in the future.
Symptom: If the date and time is adjusted to the different zone (i.e to the future)
notes:
date & time : ok - cause by hijackers
date & time : changes - cause by bugs or;
date & time : changes - battery
Question: How to solve this ?
Answer: Adjust your time and date to the current date (as sample below)
SSL did not permit to enter https://gmail.com (ssl site)
Time has been adjusted by 'bugs' somewhere to the future
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Sunday, October 7, 2012
Kill Processes from Command Prompt
I'm sure you are familiar with the traditional way to kill or end a process in Windows using Task Manager. This method is effective but not nearly as fun as killing a process in Command Prompt. Additionally, killing processes in Command Prompt provides much more control and the ability to end multiple processes at once.
All of this is possible with the TaskKill command.First, let's cover the basics. You can kill a process by the process ID (PID).
First,you open cmd (command prompt).Then get the root.
All of this is possible with the TaskKill command.First, let's cover the basics. You can kill a process by the process ID (PID).
First,you open cmd (command prompt).Then get the root.
Next,you can get result like this:
Second,type tasklist,then Enter ( C:\>tasklist )
Open up an Administrative level Command Prompt and run tasklist to see all of the running processes:
Third, aim the page or program's running that you want to close.
Lastly,type taskill/PID (PID no that you aim)/f ( C:\>Taskkill/PID xxx/f )
The /f flag is kills the process forcefully.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Open Command Prompt From Any Folder
Here is a quick time saver that I use all the time:
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
- Hold down the Shift key and right click on any folder in Windows 7 and select Open command window here.
- A command prompt will open with the current directory set automatically.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Wednesday, October 3, 2012
TDK Areal Density Breakthrough Paves Way for 6TB Hard Drives
SSDs may be leading the way on performance storage, but they still can’t compete with hard drives on price or level of storage per drive. And now TDK has pushed the bar even higher by increasing the areal density of its hard drives by 50%.
What TDK did was to employ a new magnetic head that uses thermal assist recording and a near-light field. Where as previously TDK had maxed out areal density at 1Tbit/inch2, this new head and associated tech increases that density to 1.5Tbits/inch2.
In real terms that means TDK can offer 1TB of storage per platter in a 2.5-inch hard drive, and 2TB of storage per platter in a 3.5-inch drive. That means we will see 1, 2, and 3 platter 3.5-inch hard drives offering 2TB, 4TB, and 6TB of storage respectively. 2.5-inch hard drives and the Ultrabook-friendly 7mm drives will also benefit from a stroage increase.
TDK will officially unveil its new hard drive technology during CEATEC Japan 2012, which starts today. Unfortunately, consumers won’t be able to get their hands on hard drives using the new thermal assisted magnetic head until 2014. However, it’s good to know the technology is there to take us to 6TB hard drives and possibly beyond.
Earlier this year Seagate broke through the 1 terabit barrier using HAMR technology debuted by TDK last year. HAMR is thought to scale up to 10Tbits/inch2 and suggests a 60TB hard drive is eventually possible. TDK’s new magnetic head is sure to aid in that quest, but looking at the short term it at least ensures we’ll get 6TB drives within the next two years.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
How To Speed up Flip 3D
Every single Windows Vista/7 presentation and demo I have seen has always included the new Flip 3D, alt+tab replacement. This is a cool feature that really helps you switch between windows when you have a lot open but for some, it can be a choppy experience. If you have a low end graphics card you may experience dropped frames resulting in a choppy animation experience while flipping through your windows. One easy way to make Flip 3D perform much better is to limit the number of windows it draws on your screen.
Follow the steps below to speed up Flip 3D on your computer:
- Click on the Start Button, key in regedit and hit Enter.
Navigate through HKEY_CURRENT_USER, Software, Microsoft, Windows and DWM.
Note: Full Path
DWM > Create a new DWORD and call it Max3DWindows.Set the value of this to something between 4 and 9 depending on the performance of your card.
Note:Experiment with the values to find the best value for your hardware.
- Restart the DWM interface by running net stop uxsms and net start uxsms at a administrative level command prompt.
net stop uxsms |
net start uxsms |
- Alternatively, you can just reboot your computer.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Monday, October 1, 2012
How to Check Your Windows is 32 bit or 64 bit?
Windows 7
1. Click Start, click Control Panel, click System and Security, click System. The System type: line will give you the Operating System type: (as shown in the picture below)
Windows Vista
Method 1
1. Click Start, type system in the Start Search box, and then click system in the Programs list.
2. The operating system appears as follows:
1. Click Start, type system in the Start Search box, and then click System Information in the Programs list.
2. The operating system appears as follows:
Method 1
1. Click Start, click Run, type sysdm.cpl, and then click OK.
2. Click the General tab. The operating system appears as follows:
Method 2
1. Click Start, click Run, type winmsd.exe, and then click OK.
2. In the details pane, locate Processor under Item. Note the value.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
1. Click Start, click Control Panel, click System and Security, click System. The System type: line will give you the Operating System type: (as shown in the picture below)
Windows Vista
Method 1
1. Click Start, type system in the Start Search box, and then click system in the Programs list.
2. The operating system appears as follows:
- For a 64-bit version operating system: 64-bit Operating System appears for the System type under System.
- For a 32-bit version operating system: 32-bit Operating System appears for the System type under System.
1. Click Start, type system in the Start Search box, and then click System Information in the Programs list.
2. The operating system appears as follows:
- For a 64-bit version operating system: x64-based PC appears for the System type under Item.
- For a 32-bit version operating system: x86-based PC appears for the System type under Item.
Method 1
1. Click Start, click Run, type sysdm.cpl, and then click OK.
2. Click the General tab. The operating system appears as follows:
- For a 64-bit version operating system: Microsoft Windows XP Professional x64 Edition Version < Year> appears under System.
- For a 32-bit version operating system: Microsoft Windows XP Professional Version< Year> appears under System.
Method 2
1. Click Start, click Run, type winmsd.exe, and then click OK.
2. In the details pane, locate Processor under Item. Note the value.
- If the value that corresponds to Processor starts with x86, the computer is running a 32-bit version of the Windows operating system.
- If the value that corresponds to Processor starts with ia64 or AMD64, the computer is running a 64-bit version of the Windows operating system.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Wednesday, September 26, 2012
Test Power Supply Unit condition without attach to Motherboard.
What we will need:
1) A Power Cord
2) A Power Supply Unit(PSU)
3) A Tip Tweezers
- Locate the Green wire on your PSU. There should only be one Green wire, whether you have a 20 or 24 pin power cable..
- Take tip tweezers and insert one end into the Green wire and the other end into any Black wire.
Tuesday, September 4, 2012
Running the Disk Cleanup Automatically
The Disk Cleanup program frees up space on your hard disk drive by removing temporary and unused files (including Temporary Internet Files and files in the Recycle Bin). You can run Disk Cleanup manually, or you can set it up to run automatically.
Scheduling Disk Cleanup to Run Automatically
- Click the Windows Start Button > All Programs > Accessories > System Tools and then Click Task Scheduler
- Click Action, and then click Create Basic TAsk
- Type a name for the task and an optional description
- Click OK, then click OK again
- Select the reoccurrence, and click Next
- Select the time to run Disk Cleanup and click Next. Disk cleanup may take a long time, so select a time when the computer is on but not in use.
- Select Start a program and click Next
- Under PRogram/Script, click Browse
- Type cleanmgr.exe and click Open
- Review the summary of the schedule you have set. When done, click Finish. Disk Cleanup runs at the time you have set
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Monday, July 2, 2012
Free Tools to Delete Windows Temporary Files
If you want a free advance audio player for Windows platform 'foobar2000' is available for you. Some basic features include full univode support, ReplayGain support and native support for several popular audio formats
Main features
- Supported audio formats: MP3, MP4, AAC, CD Audio, WMA, Vorbis, FLAC, WavPack, WAV, AIFF, Musepack, Speex, AU, SND... and more with additional components.
- Gapless playback.
- Full unicode support.
- Easily customizable user interface layout.
- Advanced tagging capabilities.
- Support for ripping Audio CDs as well as transcoding all supported audio formats using the Converter component.
- Full ReplayGain support.
- Customizable keyboard shortcuts.
- Open component architecture allowing third-party developers to extend functionality of the player.
download here:
Hotline: 1800 88 7508
Tuesday, June 5, 2012
Mp4 Movie in Your Mobile
Yamb is a very fast mp4 converter. You can convert videos to mp4 format that plays in your handphone.
download the app from here:
Instructions:
1. open the application and select 'create an MP4 file"
2. click add to add videos or drag and drop the video files to the white section
3. make sure all the boxes are ticked
4. select an output location, will store it in original directory if output location is not specified
5. click next and the video gets converted. then transfer the video to your phone
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
- Yamb is able to create, split and join mp4 or 3gp files containing principallyvideo streams with m4v. cmp, h264, h263, 263 as input format or from avi, mpg, mpeg, vob, bp4, mov, ogg, qcp and 3gp files.
- audio streams with aac, ac3, amr, awb, evc, mp3, msv, vorbis as input format or form avi, mpg, mpeg, vob (mp2 only), mp4 and 3gp files
- subtitles with srt (SubRip), ttxt (GPAC), sub (MicroDVD), idx/sub (VobSub) and xml (QuickTime TeXML) as input formats.
- chapters from text format (OGM or GPAC)
download the app from here:
Instructions:
1. open the application and select 'create an MP4 file"
2. click add to add videos or drag and drop the video files to the white section
3. make sure all the boxes are ticked
4. select an output location, will store it in original directory if output location is not specified
5. click next and the video gets converted. then transfer the video to your phone
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Computer Won't Turn On
It is normally not a software problems. You have to open the case and start hardware diagnosis process.
Steps:
1. Remove non-essential system components, includes:
PCI/PCI Express Cards/ISA, modems, network cable, sounds card, any additional interface cards and your video card if you have onboard graphic card. For hard disks and CD-ROM you only remove the power cable.
2. Try to on the power again and notice if there power light on your mainboard. If you have slight of power but still won't boot, there is a possibilities either your power supply or the mainboard is the faulty. If the power supply is the problem then don't waste your time and change the new one. This is to prevent the possibilities of high power voltages that still stored inside the power supply to damage your entire system.
3. If you find that there is nothing wrong with your power supply and mainboard then you start the laborious process of testing each component individually. Start with video or graphic card then move on to additional components until you find the error.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Steps:
1. Remove non-essential system components, includes:
PCI/PCI Express Cards/ISA, modems, network cable, sounds card, any additional interface cards and your video card if you have onboard graphic card. For hard disks and CD-ROM you only remove the power cable.
2. Try to on the power again and notice if there power light on your mainboard. If you have slight of power but still won't boot, there is a possibilities either your power supply or the mainboard is the faulty. If the power supply is the problem then don't waste your time and change the new one. This is to prevent the possibilities of high power voltages that still stored inside the power supply to damage your entire system.
3. If you find that there is nothing wrong with your power supply and mainboard then you start the laborious process of testing each component individually. Start with video or graphic card then move on to additional components until you find the error.
No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur
Hotline:1800-88-7508
Monday, May 28, 2012
Team Building-MARA
Date: 16,17,18 May 2012:
Programme: Team Building
Venue: Commenwealth Park Forest, Rawang
100 Balls
Team Performance
The Contractor
Participants Comments
emphasize on:
-manging conflict at work
-team collaboration and trust
-team creative and performance
-effective communication
-teamwork and leadership
Customer Service and Complaint Handling
Date:21,22,23 May 2012
Programme:Customer Service and Complaint Handling'
Venue: [Lembaga Kemajuan Ikan Malaysia] Camar Laut Banting.
emphasize on:
-customer service concepts
-the qualities of customer service professional
-developing a 'L.E.G.E.N.D.A.R.Y' service
-handling complaint [L.A.S.T] technique
-Handling Difficult Customers [NLP] technique
-social media in customer service
Link1: Here
Programme:Customer Service and Complaint Handling'
Venue: [Lembaga Kemajuan Ikan Malaysia] Camar Laut Banting.
emphasize on:
-customer service concepts
-the qualities of customer service professional
-developing a 'L.E.G.E.N.D.A.R.Y' service
-handling complaint [L.A.S.T] technique
-Handling Difficult Customers [NLP] technique
-social media in customer service
Link1: Here
Friday, May 25, 2012
'Corporate Communication and Media for Education Leaders'
trainingandcoaching's photostream on Flickr.
Date: 9,10,11 May 2012
Programme: 'Corporate Communication 'Corporate Communication and Media for Education Leaders'
Venue: Hotel Putra Kuala Lumpur
Links:
emphasize on:
-corporate communication strategies
-public realtions and media
-social media in corporate communication