Team Building-MARA

Date: 16,17,18 May 2012:
Programme: Team Building
Venue: Commenwealth Park Forest, Rawang

100 Balls




Team Performance


The Contractor



Participants Comments




emphasize on:
-manging conflict at work
-team collaboration and trust
-team creative and performance
-effective communication
-teamwork and leadership

Customer Service and Complaint Handling

Date:21,22,23 May 2012
Programme:Customer Service and Complaint Handling'
Venue: [Lembaga Kemajuan Ikan Malaysia] Camar Laut Banting.

emphasize on:
-customer service concepts
-the qualities of customer service professional
-developing a 'L.E.G.E.N.D.A.R.Y' service
-handling complaint [L.A.S.T] technique
-Handling Difficult Customers [NLP] technique
-social media in customer service

Link1: Here

'Corporate Communication and Media for Education Leaders'

trainingandcoaching's photostream on Flickr.

Date: 9,10,11 May 2012
Programme: 'Corporate Communication 'Corporate Communication and Media for Education Leaders'
Venue: Hotel Putra Kuala Lumpur
Links:

emphasize on:
-corporate communication strategies
-public realtions and media
-social media in corporate communication

trainingandcoaching's photostream

trainingandcoaching's photostream on Flickr.

Date: 16,17,18 May 2012:
Programme: Team Building
Venue: Commenwealth Park Forest, Rawang
Links:http://www.flickr.com/photos/trainingandcoaching/

emphasize on:
-manging conflict at work
-team collaboration and trust
-team creative and performance
-effective communication
-teamwork and leadership